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It's about time one of the Dragons finally had their teeth knocked out and the smile wiped off it's face. If you have been reading the MSM and considering whether you should take a shot yourself, join the millions who have already have. If you need to know where to start, try these links: MoneySavingExpert BBC How To This is Money Consumer Action Group Forums Times Online and you can get more by googling "claim back unfair charges". Do it... Now!